Neptune 360 Mobile 1.8.2

ANALYZE AND PRESENT DATA AT THE SOURCE

Simplify the collection of meter reading data and transform it into actionable information with the Neptune 360 Mobile™ app. This application allows field personnel to maximize efficiency by offering immediate analysis and presentation features in the field. A component of the comprehensive Neptune 360®, Neptune 360 Mobile™ harnesses precise metering data from the E-Coder® absolute encoder register. Analyze the metering data at its source to enhance customer service and detect leaks and reverse flow.

AUTOMATE AND OPTIMIZE YOUR FIELD OPERATIONS

Neptune facilitates the optimization of workforce and operational effectiveness for your utility. Compatible with most smartphones and tablets, Neptune 360 Mobile™ empowers field technicians to gather detailed data logging information during customer visits on-site. They can promptly create visual representations of a customer's water usage patterns to pinpoint instances of high water consumption or the onset of a potential continuous leak within the residence. These visuals also include all E-Coder® alerts to assist further in diagnosing usage irregularities. The user-friendly Neptune 360 Mobile™ app is effortlessly deployable and provides Advanced Metering Infrastructure (AMI) capabilities directly in the palm of your hand – delivering 96 days of hourly interval data alongside alerts for leaks, tampering, and reverse flow directly from the meter.

PROVIDE PROACTIVE, CONFIDENT CUSTOMER SERVICE

The Neptune 360 Mobile™ app streamlines operations for your utility, especially in terms of reducing truck rolls through quicker on-site response times. It extends Neptune's E-Coder® technology and sophisticated analytical tools to a broader range of utility personnel.

By granting simplified access to precise and timely information via the application, your staff can promptly address customers' water-related concerns or queries during a single visit. Rapidly, effortlessly, and assuredly, they can notify customers of excessive water use and identify leaks and other issues at earlier stages, potentially saving customers significant amounts of money by accelerating issue identification processes by weeks or even months. This proactive approach can preclude complaints about high bills, diminish instances of late payments, and eradicate write-offs.